Home Credit Indonesia has claimed the prestigious Best HR Team award at the HR Stars Awards, proving that an organisation’s impact is defined by the quality of its collaboration rather than the size of its headcount. This award is reserved for teams of 4 to 10 members who work with such synergy that their collective value far exceeds the sum of their individual parts. For Home Credit, that value is generated by a lean, six-person Learning and Development (L&D) team that manages the end-to-end HR cycle for the entire company throughout 2025. Under the leadership of Branding & Employee Experience Lead Sanya Vidya Dharizky, this young and agile team has successfully balanced massive business needs with complex regulatory obligations.
What makes this team truly stand out is its “ownership plus backup” model. While each of the six members has defined roles spanning performance management and talent development to employer branding and technical certifications, they are all cross-trained to step in for one another at a moment’s notice. This structure ensures that service delivery remains seamless even when team members are unavailable. Their growth mindset is reflected in their own career trajectories, with four out of the five team members earning promotions over the past three years.
The team’s results speak to a level of operational excellence rarely seen in such a small unit. In 2025 alone, they delivered over 5,500 training programmes and sessions, totalling more than 21,300 hours of learning with a staggering 98.92% individual coverage rate across the company. They transformed traditional training into a series of role-based academies that allowed the company to fill 53% of its sales leadership vacancies internally, significantly reducing the need for external recruitment.
Beyond internal metrics, the team has been a driving force for innovation through initiatives such as the “Think Tank Master”, which challenged senior leaders to develop practical business solutions, resulting in two new commercial programmes. They also built a sustainable talent pipeline by onboarding 123 interns through partnerships with government and university programmes, creating a steady feeder of fresh talent for the organisation. By focusing on structured capability systems rather than isolated activities, this lean team of six has delivered a resilient, future-ready workforce that continues to garner international recognition.
