WalkMe is a leading provider of a Digital Adoption Platform (DAP) powered by Artificial Intelligence (AI). This technology helps organisations navigate the changes brought on by new technologies. WalkMe integrates seamlessly with a company’s existing software (tech stack) and uses AI to identify areas where users encounter difficulties. It then delivers personalised on-screen guidance and automation tailored to specific workflows, all within the user’s natural flow of work.
The company offers the following services:
- In-app guidance: WalkMe provides contextual, on-screen guidance that walks users through workflows and applications, step-by-step.
- Conversational interface: WalkMe offers a chat-like interface that allows users to ask questions and get help within the application they’re using.
- Workflow automation: WalkMe can automate repetitive tasks, saving users time and effort.
- Software usage analytics: WalkMe provides data on how users are interacting with software, which can help businesses identify areas for improvement.
