The First Word: Embracing the value of older workers

In 2026, Singapore’s retirement age will increase to 64 and the re-employment age to 69, with plans to raise these further by 2030. This shift reflects the nation’s commitment to addressing its ageing population while highlighting the vital role older workers play in a multigenerational workforce. It’s also a chance for employers to rethink human capital strategies and leverage the strengths that seasoned professionals offer.

So how can businesses maximise the value of older workers by aligning the needs and aspirations of this segment of the workforce?

Experience: A Critical Asset in an Aging Workforce

The most valuable asset of older workers is their experience and institutional knowledge, crucial for strategic thinking and tackling complex challenges. In my career, I’ve witnessed seasoned professionals driving organisational growth. Their knowledge—from managing downturns to understanding market shifts—offers a stabilising force during uncertain times and enables them to mentor younger generations. As consulting and workforce studies reveal, this experience fosters both organisational stability and knowledge transfer, becoming even more essential in today’s fast-paced environment.

Meeting the Needs and Aspirations of Older Workers

Older workers often have motivations that extend beyond financial needs, including health, social engagement, purpose, and flexibility. Research highlights several key motivations:

1. Financial Security: An increasing number of older workers remain in the workforce out of financial necessity – brought about by rising living costs, healthcare expenses, and insufficient retirement savings. Even among financially stable older workers, there is a growing sense that, beyond their personal needs, they need to build a legacy to help their children cope with the runaway cost of housing.

2. Health and Well-Being: While less physically demanding roles and flexible arrangements are preferred, continued employment also promotes physical and mental activity, which became clear to me during the COVID-19 isolation period. Realising the effects of inactivity, I decided retirement wasn’t for me.

3. Social Engagement: Many older workers continue working to stay socially engaged. Studies have shown that one of the greatest afflictions of the elderly is social isolation leading to mental health issues. Re-employment provides a natural environment for meaningful human interaction and social engagement.

4. Purpose: Work provides the structure and opportunity to make meaningful contributions to the organisation, to clients and society. This sense of purpose is a strong motivation for older workers. In my case, my sense of purpose while my children were young was to be there for them and watch them grow. As they grew independent, that sense of satisfaction was replaced by a renewed purpose in my professional life. It is empowering to know the value that I still offer to clients with my unique set of skills and experience in strategic management.

5. Flexibility: Many older workers prefer flexibility in their work schedules, such as part-time positions, phased retirement, or remote work options. Flexible arrangements give them the ability to juggle the various roles that they have taken on at this age, like caregiver, grandparent, mentor, volunteer in society and so on.

6. Mental Stimulation: Despite their age, many older workers are keen to learn new skills. It is not only to remain relevant in an evolving job market but also to stay engaged in modern society. Workplace opportunities to continue learning on the job, as well as training and development programs, are valued as they enhance both job performance and personal growth.

Preparing for a Multigenerational Workforce

With employees spanning multiple generations, organisations must adapt policies to support diversity in age and experience. There’s a misconception that older workers struggle with new technology, many have navigated multiple technological revolutions over their careers. My experience, and that of my peers, highlights our adaptability. With appropriate support, older workers bring valuable insight and stability to fast-moving work environments.

Progressive companies are already integrating older workers into their talent strategies, valuing a diverse age mix. Flexibility is key, and roles like part-time work, consultancy, or mentoring accommodate both the organisation and its older employees. This age-inclusive approach builds dynamic, inclusive work environments.

Strategies for a Win-Win Relationship

To maximise the potential of older workers and create mutually beneficial relationships, companies can implement the following strategies:

1. Leverage Experience and Corporate Knowledge: Older workers’ wealth of experience is a valuable resource that can be harnessed through mentorship programs where they guide and train younger employees. They also are invaluable to corporate knowledge retention, and offer continuity in the midst of higher turnover of younger workers.

2. Implement Flexible Work Arrangements: Offering part-time roles, job-sharing, and phased retirement options enables older workers to manage personal commitments while remaining engaged.

3. Provide Opportunities for Ongoing Development: Training programs supported by initiatives like SkillsFuture can help older workers stay current with technological advancements and industry trends. Continuous development ensures that they remain a valuable part of the workforce, and can motivate them to a high level of engagement.

4. Promote a Supportive and Inclusive Culture: Creating an age-friendly workplace where the contributions of older workers are acknowledged fosters a culture of inclusivity. This approach helps bridge generational gaps and promotes collaboration, reducing age-related stereotypes.

Navigating Intergenerational Complexities

With multiple generations coexisting in the workforce, managing intergenerational dynamics effectively is essential:

● Cross-Generational Teams: Forming teams that blend the strengths of different age groups allows for mutual learning, with younger employees benefiting from older workers’ experience and older employees gaining exposure to new ideas.

● Open Communication Channels: Encouraging dialogue across age groups fosters understanding and mutual respect. Regular feedback sessions can address concerns and build cohesion.

● Recognition Programs: Implementing recognition programs that cater to diverse age-related motivations ensures that employees of all generations feel valued.

The upcoming changes in Singapore’s retirement and re-employment age present opportunities for businesses to tap into the strengths of an ageing workforce. By embracing inclusive policies and recognising older employees’ evolving needs, companies can build a resilient and agile workforce. The future of work in Singapore is not just about extending careers; it’s about reimagining how we value experience and wisdom. Those who integrate and empower older workers will be better positioned for success in the competitive global landscape.


 

stephen-linAbout the author

Stephen Lin is a Strategic Management Consultant with 22 years of experience in the consulting field. With over 37 years of senior management experience, Stephen has consulted for-profit and non-profit organisations across the Asia Pacific and has helped develop more than 2,500 managers from 41 countries in strategic management competency. He holds a bachelor’s degree in engineering from Germany and a Master’s in Organisational Leadership from Australia.

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