The First Word: Why empathy and listening are critical leadership skills
Empathy and listening are often labelled as “soft skills” and considered optional. In fact, they are now essential leadership capabilities. Traditionally, leadership focused on decisiveness and authority, while listening was viewed as passive. Today, with distributed teams and higher expectations, employees seek understanding and direction. This shift highlights a gap: leaders often manage performance without […]
Five ways HR can enable internal talent marketplaces
Internal talent marketplaces are gaining attention as organisations seek to redeploy skills more efficiently and reduce reliance on external hiring. In Southeast Asia’s competitive labour markets, attracting specialised talent is costly and time-consuming, making internal mobility a strategic advantage. Markets such as Singapore and Malaysia have seen strong adoption of skills-based platforms that match employees […]
Five alternatives to traditional performance ratings
Traditional performance ratings have long been embedded in organisational systems, yet many HR leaders across Southeast Asia are questioning their effectiveness. Annual or biannual rating cycles often create anxiety, encourage short-term behaviour, and fail to capture the complexity of modern roles. In fast-moving sectors such as technology, manufacturing, and financial services, static ratings struggle to […]
The First Word: Why leadership must respect “purposeful presence” in the workforce?
Singapore’s corporate sector is currently navigating a shift in workplace dynamics that carries implications for long-term gender parity goals. While women held 25.5% of board seats in top SGX-listed firms as of mid-2025, the trajectory toward the national target of 30% by 2030 is meeting a formidable structural resistance. An emerging “ambition gap”, where 80% […]
Five data points HR should track for gender progress
Data plays a critical role in advancing gender equality. Without measurement, progress remains anecdotal and difficult to sustain. Across Southeast Asia, regulatory expectations and investor scrutiny are increasing, placing greater emphasis on transparent reporting. HR professionals must move beyond high-level diversity percentages to track meaningful indicators that reveal structural gaps. In regional organisations operating across […]
Five leadership behaviours that support women through career transitions
Career transitions, whether returning from maternity leave, stepping into leadership roles, or moving across functions, represent critical inflection points for women in the workplace. Across Southeast Asia, these transitions often determine whether talent progresses or exits the organisation. While policies provide structural support, leadership behaviour plays an equally important role. In markets such as Malaysia, […]
Five cultural nuances HR should respect during festive seasons
Festive seasons across Asia are deeply rooted in cultural, religious, and family traditions. In Southeast Asia, celebrations such as Hari Raya, Lunar New Year, Deepavali, Christmas, and regional harvest festivals shape employee expectations and behaviour at work. These periods often carry emotional significance that extends beyond time off, influencing how employees view respect, inclusion, and […]
Five approaches to building trust early in the employee lifecycle
Trust is formed early in the employee lifecycle, often before an individual completes their first few months in an organisation. Initial experiences during recruitment, onboarding, and early role integration strongly influence how employees perceive leadership, culture, and long-term credibility. In Southeast Asia, where relationship-building and stability are highly valued, early trust plays a critical role […]
Five modern reward philosophies beyond annual bonuses
Across Southeast Asia, annual bonuses have long been a central feature of employee reward strategies. While they remain important, changing workforce expectations, economic uncertainty, and shifting career values mean bonuses alone no longer drive sustained engagement or retention. Employees increasingly evaluate rewards through a broader lens that includes growth, flexibility, and fairness. In markets such […]
Building a culture of care at Collins Aerospace
Culture is often described through values and statements, but at Collins Aerospace, an RTX business, it is something employees experience every day. It shows up in how people work together, look out for one another, and feel confident speaking up. This strong sense of care and responsibility recently earned the organisation recognition as Runner-Up for […]
