Flexibility in the workplace redefined

Bukalapak has won the Best Flexible Working Strategies award at the 2024 HR Stars Awards Indonesia, demonstrating how innovative workplace flexibility can enhance both employee wellbeing and organisational success. The e-commerce leader has reimagined traditional work arrangements, creating an environment that prioritises work-life balance while maintaining strong team collaboration.

“Winning the HR Stars Award for Best Flexible Working Strategies is a testament to our commitment to implementing effective, inclusive, and adaptive work arrangements,” says Suryo Sasono, Chief Talent Officer of Bukalapak. “This achievement marks a significant milestone, inspiring us to continue fostering a flexible yet engaging workplace for our employees in the years ahead.”

At the heart of Bukalapak’s approach is its hybrid work model, which combines three office days for face-to-face collaboration with flexible start times. The organisation has further demonstrated its commitment to inclusivity by offering remote work options for employees with health issues, caregiving responsibilities, or study commitments abroad.

Bukalapak has enhanced its office environment to support this flexible approach, providing meal allowances, shuttle services, and engaging spaces like the BukaCafe and open breakout areas. These initiatives promote both productivity and community building.

The success of these strategies is reflected in improved Employee Happiness Scores and increased long-term retention rates, proving that flexibility and engagement can work hand in hand to create a thriving workplace culture.

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