HR Tech Update: HR data literacy as a core leadership capability

HR data has become central to how organisations across Southeast Asia plan, develop, and retain their workforces. Learning platforms, performance systems, and workforce analytics now generate large volumes of information, yet many leaders remain uncomfortable interpreting what this data actually means. As HR technology becomes more embedded in daily decision-making, data literacy is no longer a specialist skill confined to HR or analytics teams. It is increasingly a core leadership capability.

In 2026, HR and L&D professionals are recognising that the value of HR technology depends on leaders’ ability to understand and act on data responsibly. Without this capability, even the most advanced systems risk becoming reporting tools rather than drivers of better workforce outcomes.

One of the primary goals for HR teams is enabling leaders to make informed decisions about people, skills, and performance. This includes identifying skills gaps, assessing the effectiveness of training programmes, and understanding workforce risks such as burnout or attrition. Ten years ago, leaders relied heavily on intuition and periodic reports. Today, HR technology can surface real-time insights, but only if leaders know how to interpret trends, ask the right questions, and avoid drawing simplistic conclusions from complex data.

In Singapore and Malaysia, some organisations are embedding data literacy into leadership development programmes, focusing on practical interpretation rather than technical detail. Leaders are trained to read dashboards, understand correlations versus causation, and use data to guide learning priorities. This allows L&D teams to link training investment more clearly to performance and mobility outcomes, moving discussions away from anecdote and towards evidence.

Beyond core HR analytics tools, several platforms contribute to building data literacy in less obvious ways. Skills platforms and internal talent marketplaces, for example, expose leaders to dynamic capability data rather than static role descriptions. In Indonesia’s growing digital economy, these tools help managers see how skills shift over time, supporting more informed decisions about reskilling and project assignments.

Experience and engagement platforms also play a role by presenting sentiment and workload data in accessible formats. Organisations in the Philippines are using these tools to help leaders recognise early signs of disengagement or overload, prompting timely learning or support interventions. While these platforms are not designed as training tools, they reinforce data-informed leadership behaviours through everyday use.

As HR technology becomes more influential, leadership effectiveness increasingly depends on the ability to understand and apply people data thoughtfully.

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Chief of Staff Asia