Indonesia is home to more than 17,000 islands, 800 languages and dialects, and a labour force of over 144 million. Just like any other, the country faces uniquely relevant human resource challenges, which are pressing for HR professionals in a wide range of industries. Research conducted by Chief of Staff Asia reveals these problems include:
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- Sourcing and developing employee capabilities;
- Integrating technological adaptation;
- Measuring and encouraging employee productivity.
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HR can develop and provide solutions for each challenge, particular to each organisation and workforce’s needs. This can be seen in a number of Indonesian companies, such as Bank Danamon, which created its own professional development programme aided by both technology and management. HR technology is a key component in approaching these challenges, and management uses technology as tools in their strategies.
Technological adaptation is at the forefront of many Indonesian organisations’ plans, especially as globalisation progresses, and keeping up with the country’s industrialisation goals becomes increasingly imperative. HR technology that can facilitate flexible working environments, streamline recruitment processes, improve communication, and analyse business activities can provide innovative, adaptive solutions in the face of stagnation. As pandemic restrictions fade, it becomes even more necessary for organisations to review the usefulness of their technology and see where optimisation is possible.
To ensure capability development opportunities for employees, talent development software can be used. Bank Danamon created a digital learning platform with organisation-specific training modules and shared it with employees, so that onboarding, training, and career movement could continue even during pandemic-necessitated remote working. A mix of skills assessment, coaching and mentoring, and tech-skilling applications can lead employees to challenge themselves and climb the ladder within the organisation, while management can easily oversee and assess progress. Disprz and Eloomi are two platforms that drive employee capability growth. They automate learning paths for employees through easy enrolment and individualised skill profiling, which makes it easier for people to improve their capabilities.
A great training and development strategy goes hand-in-hand with performance management technology, which is critical in accurately measuring employee productivity. With flexible working environments becoming more common, productivity is no longer best measured by traditional metrics like hours worked. Work quality and efficiency metrics, measured by performance management platforms like Datalligence, along with subjective appraisals by management, can better steer team focus, increase accountability, and drive decisions for better performance.
Technology can be applied to address all these challenges, and they will be especially important in Indonesia. As the country endeavours to reach new economic heights, software applications that can support further technological adaptation while also improving skill development and productivity are essential.
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