WHO SAYS: Quotes of the week from HR influencers and leaders

Gain insights from esteemed HR and business leaders across Southeast Asia as they share their valuable perspectives on current pressing issues.

Koay Gim Soon“We urge leaders to not be blindsided by the need to transform their businesses radically. Focus on prioritizing employees and provide the necessary support. With more partnerships forged between employers and employees, companies will be more well-placed to thrive and succeed” – Koay Gim Soon, Mercer’s Career Business Leader for Malaysia

Koay emphasizes the significance of addressing employee well-being and utilizing automation to evolve into skill-centric businesses in the 2023 Mercer Global Talent Trends Study, which surveyed HR leaders worldwide to explore talent strategies amid shifting socio-economic landscapes.

Jaya Dass“If employers do not prioritise revising their internal salary bands to meet today’s talent expectations on salaries, they may run a very real risk of losing top talent” – Jaya Dass, Managing Director of Permanent Recruitment in Asia Pacific at Randstad

Dass, on Randstad Singapore survey which found that 53% of Singaporeans feel underpaid, highlights a mismatch in salary expectations between employers and employees.


Professor Eric Finkelstein“Successful efforts to improve mental health will have both health and productivity benefits” – Professor Eric Finkelstein, health economist, Duke-NUS’ Health Services and Systems Research Programme.

Prof. Finkelstein, one of the authors of the combined study of Duke-NUS Medical School and the Institute of Mental Health (IMH), expresses concern about the significant amount of productivity lost due to anxiety and depression, emphasizing the importance of effective mental health treatments to address both health and productivity concerns.

WHO SAYS? — a curation of insights from HR leaders and business professionals across Southeast Asia — appears on Chief of Staff Asia every Wednesday at 12:30 pm.

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