ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced today that it is hiring 2,000 new employees in Manila and Bohol, Philippines. The new hires will support growing demand for ibex’s industry-leading BPO 2.0 customer experience (CX) solutions.
“We continue to see strong demand from new and existing clients, which include global leaders in healthcare, technology, retail, E-commerce, shipping and logistics, and insurance,” said Potski Alvarez, President of ibex Philippines. “We are excited to hire 2,000 new employees for our sites in Manila and Bohol, which will bring our team in the Philippines to more than 16,000.”
ibex offers a wide range of CX solutions, including customer service, technical support, sales, and back-office support. The company’s AI-enabled Wave X technology platform helps ibex deliver amazing customer experiences for many of the world’s top brands.
ibex is known for its award-winning culture and unparalleled employee experience. The company offers a full range of fun activities and events for employees year-round, including annual employee VIP events, ibex Idol global talent competition, ibex Sirens beauty pageant celebrating LGBTQIA+ employees, Customer Service Week, and ongoing employee wellness programs.
“Many of the world’s top brands count on ibex to deliver amazing customer interactions at every touch,” Alvarez added. “I encourage all job seekers to apply today. Come join the winning team at ibex.”


