HR Tech Update: Chatbots streamlining HR helpdesks
HR helpdesks play a vital role in supporting employees with everyday concerns — from clarifying leave policies to resolving payroll queries. But as workforces expand, traditional helpdesks often struggle to keep pace. More organisations in Southeast Asia are now deploying chatbots to automate HR support, ensuring employees get timely answers without overwhelming HR teams. Unlike […]
HR Tech Update: Virtual mental health platforms gaining ground in SEA
Virtual mental health platforms are becoming a vital part of workplace wellbeing strategies in Southeast Asia, as companies respond to growing awareness around mental health and the need for accessible support. With hybrid and remote work now entrenched, employees are seeking flexible, confidential, and stigma-free ways to access counselling and wellness resources. In the Philippines, […]
HR Tech Update: Inclusive HR tech for a diverse workforce
Technology is transforming workplaces, but only if everyone can use it. Accessibility in HR platforms goes beyond compliance. It ensures every employee—regardless of age, ability, language, or tech confidence—can navigate, interact with, and benefit from the tools shaping their work experience. When HR technology isn’t accessible, it creates barriers. An employee with low vision may […]
Five essential HR metrics for the digital age
The digital transformation sweeping Southeast Asia’s business landscape has fundamentally reshaped how organisations approach human resource management. As technology evolves at an unprecedented pace, HR professionals must adapt their measurement strategies to remain competitive and strategic. In an era of rapid technological advancement and complex workforce dynamics, traditional HR metrics are no longer sufficient. The […]
HR Tech Update: Smart scheduling for shift-based industries
Managing shift schedules in industries such as retail, manufacturing, logistics, and healthcare has always been a challenge. Employers must balance operational demands with employee wellbeing, and in Southeast Asia, where shift-based work is widespread, companies are increasingly turning to smart scheduling solutions to improve efficiency and workforce satisfaction. Unlike manual rostering, which is slow and […]
The First Word: Why cybersecurity conferences matter in Singapore
Singapore’s cybersecurity market is experiencing significant growth, projected to reach SGD 6.47 billion (USD 4.82 billion) by 2029, with a compound annual growth rate of 16.14%. This expansion necessitates a workforce equipped to handle evolving threats, adapt to regulatory shifts, and navigate emerging technologies. In an industry where cyber threats grow more sophisticated daily, professionals […]
HR Tech Update: Building AI-ready workforces
AI is now central to HR operations in Southeast Asia. Organisations are prioritising AI-ready mindsets, not just new tools. The aim is to build a culture where employees trust AI, understand its limits, and use it to enhance work. Leaders are pairing deployment with training, clear guardrails, and transparent communication to drive adoption. Companies that […]
The First Word: Balancing technical and human skills in the AI era
The rapid advancement of AI and automation is undeniably transforming industries worldwide. A World Economic Forum survey revealed that 41 percent of employers are planning to downsize their workforce because of AI automation. This shift is already visible, with more companies increasing their investments in AI and tech-driven processes. It extends beyond manual tasks to […]
Five HR automation tools enhancing efficiency
In today’s competitive business landscape across Southeast Asia, HR departments are increasingly turning to automation to streamline operations and focus on strategic initiatives. With the region’s dynamic workforce and diverse regulatory requirements, automation tools tailored to local needs have become essential for forward-thinking organisations. The adoption of these technologies has accelerated significantly, particularly in hubs […]
The First Word: How to build a security culture
Southeast Asia faces cyber threats that are growing in complexity and frequency, fuelled by emerging technologies such as AI. In Singapore alone, over 8 in 10 organizations have encountered a cybersecurity incident within the past 12 months. With organizations working hard to get ahead of the threats, IDC predicts a surge in cybersecurity spending in […]
