OECD emphasises urgent upskilling initiatives to enhance Southeast Asian resilience
In a recently published report, the Organisation for Economic Co-operation and Development (OECD) emphasised the critical importance of enhancing Southeast Asian resilience through strategic upskilling of the regional workforce. The report, titled “Building Resiliency: Empowering Southeast Asia’s Workforce,” identifies the pressing need for concerted efforts to equip individuals with the necessary skills to adapt and […]
Billease and Smile API streamlines employee verification with cutting-edge tech
In a bid to transform the landscape of human resources and employee verification, BillEase has formed a strategic partnership with identity verification specialist Smile API. The collaboration aims to revolutionise HR processes and streamline procedures for employment verification. In particular, the partnership will allow for an in-app employment verification system to the vast network of […]
Taking charge of news-gathering at CNN Philippines
Many successful leaders did not begin as instant authorities in their field. They often had to climb the ladder from the ground up, picking up new experiences on each rung. Jane C. Santos, Assistant Vice President for Technical Services at CNN Philippines, has worked in media since her entry-level years. She was a production assistant […]
CNN Philippines’ Jane Santos: mutual respect makes teamwork easy
Jane C. Santos, Assistant Vice President for Technical Services at CNN Philippines, says the people she works with are the best part of leading her department at the news organisation. She tells Chief of Staff Asia what it is like to work at a major global news brand, her aspirations for her team, and what […]
Ensuring seamless news delivery at CNN Philippines
Even before former US President Donald Trump popularised the term ‘fake news’, media companies were preoccupied with upgrading and reformatting their programming to suit advances in technology and changes in public expectations. Genuine stories and highly skilled media people deserve the spotlight in a world where fake news gets undeserved mileage. Even before tackling challenges […]
Emerging investment sectors surge in the Philippines
A robust growth in domestic industries has positioned the Philippines as a promising hotspot for foreign investors. The country’s GDP rose by 7.6% in 2022, the fastest growth since 1976. Key sectors driving this economic growth are business process outsourcing (BPO) and semiconductor manufacturing. The BPO industry alone contributed around $32.5 billion in 2022, and […]
Philippines poised to become major player in data centre industry
STT GDC Philippines, under the leadership of its CEO Carlo-magno E. Malana, is anticipating a surge in demand for data centres. In an interview, Malana pointed out that as digitalisation accelerates worldwide, the need for data centres increases. He argued that the Philippines, due to its strategic location at the nexus of submarine cables, is […]
Vietnam and Philippines emerge as talent hotspots amid economic downturn
Economic pressures have led companies to turn to Vietnam and the Philippines for affordable, skilled talent. A report from Recruitery showed a 300% growth in companies utilising their Employer of Record and payroll services in these countries for Q1 2023. However, local job markets saw a 51% downturn. Software, product, marketing, and accounting roles found […]
Philippines emerges as a favourite customer experience outsourcing hub
An increasing number of companies are selecting the Philippines for their Customer Experience (CX) management outsourcing. This is due to a unique combination of talent, technology, and cost-effectiveness that the country offers. Ralf Ellspermann, CEO of PITON-Global, highlighted this trend in a recent interview. The local workforce’s language skills and strong customer service orientation make […]
Philippines emerges as multilingual BPO hub for global businesses
Philippines has become a preferred outsourcing destination for multilingual contact centers, thanks to its culturally diverse workforce. CEO of PITON-Global, Ralf Ellspermann, highlighted the country’s linguistic capabilities, which include fluency in over 30 languages, as a key factor in its growing popularity. Filipino BPO workers offer services ranging from technical support to back-office tasks, catering […]
