How workplace inequality grew more apparent during the pandemic

DIVERSITY AND INCLUSION: There’s nothing like a crisis to expose weaknesses in an organisation. That’s exactly what happened with the pandemic, which showcased some glaring problems in diversity-focused recruitment, talent management, and leadership in scores of employers around Southeast Asia. Numerous reports show that diverse groups, which include women in the workforce and people with disabilities […]
Southeast Asian BPOs tackle attrition with AI and hybrid work setups

Southeast Asia’s call centers and outsourcing businesses are relaxing some of their stricter employee rules, as a way of combating high attrition rates. Hybrid work is now commonplace, and organisations are also adapting new technologies to entice staff to stay. As the business process outsourcing (BPO) industry expands in the region, companies like Singapore-based TDCX […]
The Way Forward: Diversity and Inclusion in Organisations in 2023

DIVERSITY AND INCLUSION: The unprecedented crisis of the Covid-19 pandemic exposed some organisations’ weaknesses in administrative management, recruitment, talent retention, and leadership, Chief of Staff Asia’s latest research on diversity and inclusion has found. Several reports show that diverse groups, which include women and people with disabilities had the hardest time, both in the workplace and […]
Firms seek alternative talent attraction methods as inflation bites

Rising inflation and stagnating wages are forcing employers to explore alternative methods to attract talent, according to LinkedIn’s Future of Recruiting in Southeast Asia report. The study found that only 12% of employers in the region increased salaries to match rapidly-rising inflation. To lure talent, companies are instead focusing on branding, learning and development opportunities, […]
Five strategies for building a robust talent pipeline through strategic partnerships

CHIEF OF STAFF FIVE: Having a strong talent pipeline is akin to cultivating a lush and thriving garden, where the brightest and most skilled professionals are the vibrant flowers waiting to bloom in today’s competitive business landscape. To ensure your garden flourishes, it’s crucial to form strategic partnerships that can help you grow and sustain […]
HR Tech Update: Coaching takes an artificial-intelligence pivot

ChatGPT, the natural language processing concept developed by OpenAI, has taken the world by storm over the last six months. Now, it is adding personal, leadership, and business coaching to its many skills and opportunities. Last week, global coaching platform CoachHub unveiled its “AIMY” tool. This is a personalised, conversational career coach, leveraging off of […]
Five small ways to make a big impact on employer branding

CHIEF OF STAFF FIVE: As the competition for top talent continues to intensify, having a favourable image or brand as an employer is more important than ever. Failing to establish such a positive image can make it difficult to attract and then retain top-performing staff. In order to stay ahead of the curve, organisations must […]
Janice Siu creatively leads Landor & Fitch Asia-Pacific

Advertising and brand agency Landor & Fitch believes Southeast Asia has been a promising growth market, especially in Singapore. The agency designed Microsoft’s immersive high-tech Asia Pacific base in the country. It also launched the design of the first 5G-powered, 24/7 unstaffed store for the major telco group Singtel. These milestones became possible with its […]
HR Tech Update: How to keep payroll staff from drowning in administration work

The payroll function across Southeast Asia, and the world, is drowning in low-level administration tasks, according to a new report from workforce management software provider, Automatic Data Processing (ADP). It found that more than 22% of global payroll teams are spending over 30 hours per week reconciling data between payroll and HR systems. According to […]
The First Word: Get ready for HR’s biggest celebration in Southeast Asia

Paul Howell, managing director of Chief of Staff Asia, explains everything there is to know about the upcoming HR Stars Awards, taking place in Singapore between April and June, 2023. Here at Chief of Staff Asia, we are extremely proud of our tagline, and seek to live up to it in everything we do. For […]