HR Tech Update: How chatbots are unlocking a new level of efficiency and engagement in HR
Chatbots have evolved since their first iteration in 1994, now becoming an exciting new technology that can change how organisations manage their workforce. In larger organisations, when there are hundreds of employees, vendors, and candidates to communicate with, HR can become overwhelmed quickly with keeping track of messages, requests, and questions. Chatbots can be useful […]
WHO SAYS: Quotes of the week from HR influencers and leaders
Immerse yourself in the wisdom shared by respected HR and business luminaries from across Southeast Asia as they offer their insightful views on the most urgent matters of the day. “Leadership plays a pivotal role in ensuring that diversity, equity, and inclusion or DE&I programs are not just supported, but truly embraced.” – Andreas Riedel, […]
The First Word: Are AI and chatbots revolutionising the recruitment scene in Singapore?
Singapore has become a gateway for businesses into the Southeast Asian region for many looking to expand their businesses. The city-state has not only emerged as one of the top hirers in the region, but a growing number of multinational companies have also begun setting up their Asia-Pacific headquarters on its shores. It is certainly […]
Singapore HR leaders embrace AI, but with concerns over ethics
The use of AI in the HR industry is growing rapidly in Singapore. A recent survey by Employment Hero found that 98% of HR practitioners in Singapore are already using AI tools within their HR software, and 80% of HR leaders are predicting an increase in AI in the coming years. HR leaders are excited […]
PH call centre industry aims to grow in rural areas
The Philippine call center industry is aiming to grow in rural areas to support inclusive growth. The industry has set a target of having 40% of its workforce in rural areas by 2028. The IT and Business Process Association of the Philippines (IBPAP) has launched the Digital Cities 2025 initiative to transform rural areas into […]
H&M Indonesia and YOOBIC partners to improve employee productivity
H&M Indonesia and YOOBIC, a leading employee experience platform designed for frontline teams in the retail sector, have partnered to improve employee experience and operational efficiency. The partnership has yielded remarkable results, including improved employee engagement, streamlined communication channels, increased productivity, enhanced operational efficiency, ensured compliance with regulations, and promoted sustainability initiatives. The platform has […]
INFINITY8 expands business suite to include HR solutions
Malaysia’s top co-working space provider, INFINITY8, has expanded its business suite to include full integration of human resources (HR), recruiting, and office consultancy services. The company understands that finding, managing, and retaining employees can be a significant challenge for businesses, especially those with limited resources. By offering a comprehensive suite of HR solutions, INFINITY8 aims […]
Firms in PH willing to train employees on generative AI to boost productivity
Generative AI is a type of artificial intelligence that can generate text, images, and other content. When used correctly, it can help improve productivity, create new jobs, and address social challenges. Accenture Philippines is one of the firms that is willing to train workers on how to use generative AI. The company said that it […]
AI is changing the Singapore workforce
Singaporean workers are leading the world in adopting artificial intelligence (AI) skills, according to a new report by LinkedIn. The report found that the diffusion rate of AI skills in Singapore has grown 20 times since January 2016, compared to an average growth of eight times globally. Pooja Chhabria, a LinkedIn economist, attributes Singapore’s success […]
Multinationals turn to Asia for innovation
The International Institute for Management Development (IMD) study was conducted between May and June 2023, and involved 83 executives from 50 multinational companies across various industries. The results showed that although 84% of executives agree that innovation is critical for business growth in Asia, only 6% are satisfied with the outcome. “The role of Asia […]
