The First Word: Leadership blindspot in reskilling due to age bias

Singapore’s workplace culture is undergoing a significant shift, set against the backdrop of a globally fragile economic outlook. Locally, the pressing issue of talent shortage looms large, with 83% of companies reporting challenges in securing needed workforce. The government’s solution to this is straightforward — to reskill local talents. These initiatives not only help workers adapt […]
The First Word: Advancing gender diversity at the highest levels of leadership

The business case for diversity has long been established. Companies with more diverse leadership tend to perform better financially, as having a breadth of perspectives helps with better decision-making. As organisations navigate an increasingly complex global landscape, harnessing the full spectrum of talent is not just a moral imperative – it’s a competitive edge. Driven […]
The First Word: HR leaders have a crucial role to play in corporate sustainability agenda. Here’s why.

People can make or break corporate transformation toward a sustainable future. The pursuit of corporate sustainability has evolved from a buzzword to a strategic imperative in recent years. As organizations grapple with the multifaceted challenges posed by climate change, social inequality and governance issues, we are, more than ever, at a critical juncture where we […]
Case in Point: How Central Retail Corporation champions L&D to sustain business performance

When Central Retail Corporation realised the need to prepare its workforce for not only present-day challenges, but also the evolving nature of the retail industry, it came up with a sustainable strategy to ensure continuous learning, innovation, and enhancement for its employees. The Central Retail Academy (CRC Academy) features a dynamic range of 126 varied […]
Case in Point: How Carlsberg Malaysia infuses DEI into company culture

In the depths of the pandemic, Carlsberg Malaysia recognised just how crucial it was to operate with a diverse workforce. Thus, Managing Director Stefano Clini aimed to revive the company’s diversity, equity, and inclusion (DEI) strategy and embody this at the top of all employees’ minds. In 2023, the company launched “Welcome YOU,” signifying a […]
The First Word: Breaking the bamboo ceiling facing Asian leaders

For global organisations that are aspiring to grow, Asia continues to be the “centre of the world”, offering a promising landscape for future expansion and sustainable growth. To win in Asia and serve customers better requires prioritising the development of Asian leaders who best understand the region’s culture and opportunities. In our Global Asian […]
Feedback, content confetti among strategies for creating memorable events

International event organiser Live Union mentions several characteristics of a successful event, including that of being memorable. To maximise the impact on delegates, HR can use open communication, ‘content confetti’, and leadership development strategies. This was one of several insights found in the latest Chief of Staff Asia research paper. Expanding Domains in Modern MICE […]
PMAP on creating supportive workplace in the Philippines

The 60th National Convention of the Philippines of PMAP (People Management Association of the Philippines) is currently underway in Lahug, Cebu City. The convention is focused on the topic of over-managing and under-leading and how to create a more supportive and productive workplace environment. One of the speakers at the convention is Roberto F. Antonio, […]
The Reading List: How can managers support employees during conflicts?

Here is some light reading material curated by Chief of Staff Asia to keep you updated over the weekend. How Can Managers Support Employees During The Israel-Hamas War? | Forbes Leaders must promote open dialogue without inciting conflict and acknowledge the humanity behind every pair of eyes in meetings. By demonstrating empathy and compassion, […]
The Reading List: What is fixation trap and how can your team avoid it?

Here is some light reading material curated by Chief of Staff Asia to keep you updated over the weekend. Is Your Team Caught in the Solution Fixation Trap? | Harvard Business Review The solution fixation trap is a decision-making bias where a team rushes into discussing possible solutions without fully understanding the problem at […]
