The First Word: Retaining the humans in human resources

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The growth of artificial intelligence (AI), the Covid-19 pandemic, and the accelerating trend towards globalisation have combined to usher in an epochal shift in working practices, arguably the most significant since the industrial revolution. The traditional office model, where employees collaborate in close proximity, has given way to more atomised workforces, with individuals operating in […]

The First Word: Designing workplace experience for a dynamic workforce

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The iconic workplace culture of the early 2000s has crumbled in the face of a global pandemic, largely impacting the concept of the physical office space. The transformation from the traditional workplace to hybrid and remote working models is not just a fleeting trend; it’s a fundamental shift in how a new generation of employees […]

Case in Point: How UOB supports employees’ transition into retirement

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When the United Overseas Bank (UOB) set its sights on how to better take care of employees nearing retirement, the company came up with a specialised set of workshops and post-retirement benefits under SURF, or “Supporting Ur Retirement and Future.” SURF aims to provide much-needed support for employees in preparation for life after working. The […]

The First Word: Strategies to empower Singapore’s shrinking tech workforce

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It’s tempting to assume that laid off tech workers have flooded the job market – but this is far from the case. Many of those impacted have found alternative job opportunities. This is especially true for roles which have highly sought after tech capabilities – there simply isn’t enough talent to go around. If anything, […]

Case in Point: How UOB gears up its workforce for success in the digital age

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When the United Overseas Bank (UOB) realised digital transformation’s impact on job roles and skill demands, the company created an L&D programme designed to future-proof the workforce with an initial SGD3 million investment for the first three (3) years. Dubbed “Better U,” the programme features a 12-week foundation course accomplished through modules spanning five (5) […]

Case in Point: How DXC Technology retains top talent with safe communication channels

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When DXC Technology noticed the importance of steady communication channels in retaining top talent, the company came up with the SpeakUp! program, which provides various platforms for employees to ask questions or raise concerns to HR. SpeakUp! provides for well-defined processes allowing employees to declare and consult any issues, such as conflicts of interest or […]

Case in Point: How GrowthOps Asia fosters diversity and inclusion with its 5-point EVP

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When GrowthOps Asia began digging deeper into what truly drives company growth, the company arrived at its employees and the values of curiosity, connectedness, and commitment. Diversity and inclusion became a key point for enhancing these values, thus serving as the backdrop for a comprehensive five-point Employee Value Proposition (EVP). The EVP is aimed at […]

Case in Point: How Big 3 Group accelerates productivity with their own HR tech

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When Big 3 Group recognised the need to consolidate their HR and organisational tools into a single platform, they took to developing their very own management software that could cater fully to their own way of work. The company harnessed their own capability to leverage technology and customise their automation of HR and other business […]

Case in Point: How Deloitte Singapore provides an array of choices for better health

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Recognising the power of personal choice in achieving and sustaining health in physical, mental, financial, and social aspects, Deloitte Singapore sought to provide Empowered Wellbeing for employees by providing the support and tools for them to make better choices. This method allows employees to personalise their wellness experiences in a way that is aligned to […]

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Chief of Staff Asia